Solution 8. my xbox one would not recognize my external hard drive. There's no activity. Luckily, I have not lost too many files or anything. Discuss: When should you turn off an external hard disk? I made a post about this yesterday as well! If you have performed a Hard Reset and your system is now booting normally, proceed to step 3. I will try taking the casing off when I get a chance. The interrupted connection is likely to ruin data on the USB external hard drives in Windows 10/8.1/7. Option IS set to "Turn Off" all external hard drives when the XBox One is shut down. It never stops. Looks like you're using new Reddit on an old browser. My Seagate 2TB is also doing this. At night, it's 12:25am here. Sadly nothing yet. Plug it in. This is probably why your Xbox One keeps turning on by itself. 1. My external HD is a MyBook 500GB. Luckily for me I suppose, when I would turn it back on, it said the system had to shut down to prevent from over heating. Movies, music and pictures can be saved to the drive and played on your television using the Xbox One media player. It is your external enclosure, mine doesn't spin up unless I ask it to load something from it. Or last night it totally did not read it but then it's on the blue light was lit. I really don't know why the xbox need to check the external drive every few minutes. I had this similar issue but I got a used broken xbox one off of ebay for cheap thinking it was a cheap fix. I have a 4tb seagate game drive for xbox one and it's been working fine for the 3 months that I've had it. Unfortunately when I turn off the console the external drive constantly spins and turns off approximately every 20 seconds or so. However, recently it keeps disconnecting from my xbox randomly. Eventually I found that it was Forza 5 that was causing the issue and probably was downloading the emails to the inbox in the main menu. It is said that this external hard drive keeps disconnecting issue can be caused by the power feature. If you have your console on instant on and to allow downloads in that state, it's probably downloading updates or content. Once I cleared those emails, I turned the console off and no longer have this issue with the external drive. Well report it to MS and let them know what’s up. Hoping someone else has some ideas. Turn on Xbox. At this point, i am moving my most played titles to the internal memory. Restart console from previous menu 7. I’m pretty sure my original Xbox One model would turn off my external hard drive when using instant on. Just keep turning it on after it turns off give it like 5 tries work for me Everytime. It kept turning off like my computer can't read it before and I think it was because of the USB cord, so then I bought a new cord for it and it worked fine until now. Weird I don’t have this problem given I’m part of the alpha program. Well, here xbox one won’t turn on is considered as one of the worst situation, especially for a gaming session. So, Monday after work, I got home, plugged in my power strip (Has TV, Xbox One, and external hard drive) and went to start up like normal. Your one source for all things Xbox on Reddit! Yes I noticed this as well. Since the latest system update, my hard drive CONSTANTLY turns off and on. If this external hard drive keeps disconnecting issue still appears after you connect the external hard drive to your computer via USB 2.0, you can try solution 2. If that still a problem. Here, we take the latter as an example. I am having the same issue. If the hard drive has more than one partition or the partitions are not showing up, try using Hard Disk Drive to scan the entire disk. i have power cycled the machine, replaced the cords 3 times and also have tried all 3 usb ports, i just cant figure out whats going on. Now it just keep turning on an off constantly. It's starting up and stopping on a cycle now, I can hear it in the background as I type this. What I think happens is that if you have the auto update option turned on, some game updates are not installed until you start the game and it stays in some sort of suspend mode and this is what keeps the hard drive powering back on. It works perfectly when I play games! Also, it's happening on my Gforce external. And no it's not because of an update downloading or anything. It didn't used to do this, so it is not how it is supposed to function, nor is it a mere annoyance, if you let a hard drive do this it will wear out prematurely, they are mechanical devices...Anyone find a solution yet? It is supposed to work that way only way to keep this from happening is to chose to use the internal storage as your main drive for software installation or turn of the ability to download updates in the background off. I am laying in bed wanting to kill, simply because my XBox One is constantly powering up my external hard drive for 4-6 seconds, halting before repeating the cycle. Every ten seconds. It is reported that many users encounter the issue “Xbox One installation stopped” when trying to install the game on an external hard drive. There is a blue light on it and it's really annoying at night to have it constantly turn on and off all the time. Sure enough, the external hard drive no longer powers on by itself. i unplugged it for 24 hours, didnt work. I had this issue but managed to fix it. Recently picked up a Seagate 3TB External Hard Drive to add to my XBox One. Step 2: The entire external hard drive is now being scanned. You'll see a list of checkboxes and one of them says "When Xbox is off, turn off storage". so i plugged it in and now it works! I'm having a similar issue, except mine generally has issues with installations. Other than unplugging the USB drive, which as a consequence stops games auto-updating, there's no solution. If you are still experiencing the Black Screen of Death, jump to Step 4. Install Xbox to Internal Hard Drive. I was wondering what was going on! It annoys the shit out of me and some nights it's so annoying to me I just unplug the whole Damn thing. Got a 3tb Seagate same problem powering on and off any solutions? Says installation stopped unless I switch it to the internal drive, I'm unsure if my drive is faulty or if it's a common issue. I am laying in bed wanting to kill, simply because my XBox One is constantly powering up my external hard drive for 4-6 seconds, halting before repeating the cycle. The only actual “fix” is to constantly unplug and plug the hard drive back in each time. My external hard drive keeps disconnecting and reconnecting. Perhaps you could look into a smart power strip that turns off all peripheral devices, when the master device is off. I hadn’t experienced anything like this since I setup the system over one … Hey, I know this is an old thread, but did you every find a solution to this issue? Also, it could be the drive and not your xbox, you could simply unplug it? That's not what's going on. Seems this must go on a few hours before giving up.. My 3TB seagate also likes to turn itself on in the middle of the night, if it really bothers me then I'll just unplug the USB cable which I plugged into the side rather than the back of the Xbox for this very reason. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Sign in to comment. Although an external hard drive is a good choice to preserve your storage space when installing a game, comes certain errors may appear while you do that. If you are subject to data loss, try EaseUS Data Recovery Wizard for full hard drive data recovery. the reason it turns on and off is not because it is updates its because it is checking for it. Xbox won't start up correctly/restarts continuously when external hard drive is connected. Or an issue at all?! 4. Solution 2: Turn off USB Selective Suspend Setting. I have my Xbox as the master and when it goes off, my TV, stereo, turtle beach base, and hdmi splitter are turned off. It is supposed to work that way only way to keep this from happening is to chose to use the internal storage as your main drive for software installation or turn of the ability to download updates in the background off. That said, if the xbox is in standby mode, it may be spinning up for updates or to check for updates? Am I suffering alone or are there others among us having nightmares of being chased by hard drives at night? I think I also hear the ticking from the XBox's internal hard drive. Here's what I think happened: Never had the issue before until I checked the auto update option in the Xbox settings. It would be nice to have this disabled. I know this is old but have you found any answers? The fans kick in. I have set my USB ports not to power down via Device Manager but it still just seems to lose the drive. The external should be fine but if the worst does happen just have to buy a hard drive and redoenload my games Your one source for all things Xbox on Reddit! I just picked up a WD 3TB and its behaving exactly as you described. Looks like you're using new Reddit on an old browser. Also I'm so glad they added the update so the hard drive would actually turn off when the console did, before the hard drive would be on 100% of the time. Unmark flag about downloading games and patches 6. Unlike normal, the Xbox didn't start the way it should have. Then, you will need to reinstall it in the Compatibility Mode. Although it's possible there is a Seagate inside. Same issue. For Xbox One on the Xbox One, a GameFAQs message board topic titled "External hard drive, how to power off". Be respectful, keep it civil and stay on topic. Now it's morning. 5. The fans kick in. We have found the causes and solutions for you. I hear no sounds, only see a flashing blue light. the reason it turns on and off is not because it is updates its because it … If you are using an external hard drive which keeps disconnecting and reconnecting in Windows 10, you need to use the OEM driver. I couldn’t connect to the drives, and the lights on the drive casing indicated that they were in sleep mode. Perhaps, the driver can work well in the previous version, but it doesn’t work after an update. New comments cannot be posted and votes cannot be cast. I'm asking anybody out there if this is a known issue? Then it stops, then it does it again every two min, over and over until you unplug it. It's been an hour now. Yeah i will do that but the main problem remains. It gets annoying while watching TV and hearing it spin up, spin down, spin up, spin down. This is not a problem of an annoying light, the hard drive, at least in my case, turns on with a loud audible spinning sound. I would hazard a guess that it's downloading updates. It's been an hour now. It appears to be a Seagate exclusive issue. Xbox won’t turn on Errors. That or if one of you comes unplugs it you can have the remainder of my Skittles from earlier. I know that the external hard drive does not show up on the file manager. Question..so I just installed the Western Digital 8TB hard drive on my XBOX ONE X(The one that was available on Black Friday for 129)..and I installed three games just to see how it goes..played a little Cuphead..and when I was done I turned OFF the XBOX ONE X..but I still see the western digital drive blinking even though the xbox one x is OFF is that normal..I know with my … My external hard drive was not plugged in digital my passport ultra if the 's. 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