The only realistic ways to get in – unless you have certain obscure Asian credit cards – is: By showing an American Express Platinum charge card (Plaza Premium has a global deal with Amex, a guest is allowed for UK issued cards, foreign Platinum cards may vary), By showing a DragonPass lounge club card, but these are rarely seen in the UK – Barclays is the main issuerÂ, By paying cash ($49 for 2 hours booked online, $79 for 5 hours) via this websiteÂ. Supposed to be a Thai green curry. Lovely staff, quality food and very clean. So, looked for a lounge, but this one was not yet, open, so I hung around for a bit. Premium drinks are for purchase, but Jolifa gave me one complimentary drink. HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network. You see all of the reviews here. Planes cannot land earlier than 4:30 am. London Heathrow Airport . ©2021 Head for Points. 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. All of this assumes, of course, that the lounge does not join Priority Pass.  If it did, it would no longer be a hive of peace and quiet – the guy behind me as I came in tried to use a Priority Pass and as I left there was a woman trying to use one too.  I can see why Plaza Premium would be attracted by the chunk revenue stream from Priority Pass but, overnight, the lounge would turn into the overcrowded nightmare that is the Aspire lounge, with its 30 minute wait to get in most of the time.  Of course, I would say that because I can get in via Amex …. This includes using an affiliate tracking cookie if you click an external link. PS. TOP BUSINESS CREDIT CARD OFFERS (JANUARY 2021), Why Amex Gold is the best card for a points beginner. Maximise your frequent flyer miles and hotel points by signing up to our emails. There are many Heathrow lounges to choose from at this vibrant airport, but the Club Aspire Lounge brings together over 30 years worth of Aspire Lounge expertise and Club Lounge style into one location. Opening hours: 06:00 - 17:00 Daily: Lounge facilities: In an ideal location overlooking the runway, Plaza Premium Lounge Terminal 5 Departures is the perfect setting for both business and leisure passengers. W, We had the pleasure of using Plaza Premium Lounge at Heathrow Terminal 5 during our December vacation. In terms of seating to work there are two options.  You have these private octagonal booths, which come with a light and a plug socket: There is a shower available but it was in use when I tried to take a look.  I don’t know if there is an extra charge or not. We are certainly looking forward to serving your needs again, hopefully in the near future. As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card: 30,000 points and an unbeatable set of travel benefits – for a fee Read our full review. I will be sure to pass on your review to Jolifa and the rest of the staff members to encourage them to continue their excellent work. If i had had to pay i would have been very unhappy. The card has a sign-up bonus of 30,000 points. The deciding factor is really people, or the lack of.  Plaza Premium genuinely offers you peace and tranquility, because it is virtually empty most of the time.  If you find the British Airways lounges too big or too noisy then Plaza Premium is the place for you.  You can genuinely sit here in virtual silence with a decent food and drink selection, at least at breakfast. Off Topic: As a Platinum card holder, if I refer someone and they select the SPG Amex, do I receive 18k bonus? Like and comment! American Express Preferred Rewards Gold is FREE for the first year. Reece Jacques at the front desk is very polite and let us check out the lounge before we made our reservation. Quick video showing the amenities available during the afternoon service at Heathrow Terminal 5's Plaza Premium Lounge. Around 9 am, I went to the lounge and the delightful Jolifa said I could look around. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In an ideal location overlooking the runway, Plaza Premium Lounge at Terminal 5 Departures is the perfect setting for both business and leisure travellers. On the plus point, they had a 2 hr and a 6 hr rate which included the meals and some drinks. Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. A list of partners is here. Highly recommend for travelers flying out of Terminal, Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. I'll get something from Pret A Manger if I'm so inclined. All in all, a very good find. our series of reviews of airport lounges across the UK. Full details are in our American Express Preferred Rewards Gold review here. It is good to know that the food and drinks standards were satisfactory for your needs and that you enjoyed our breakfast and lunch meals. All in all, Plaza Premium has done an excellent job in Heathrow Terminal 5 with the limited space available to it.  Purely from a design and layout perspective it is vastly more successful than the Aspire lounge which uses its space badly. Full details are in my HSBC Premier World Elite Mastercard review. Showers are £20 when entering with the platinum card which i baulked at. The only real downside to the lounge is the lack of natural light, as the lounge has no windows. The beauty of our lounge having windows with views of the runways pleases many guests and it is wonderful to know that this was something that you loved whilst being in our lounge. This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. Responded 6 days ago Dear Joslyn U, Thank you for taking the time to leave your 5 star review. Regarding bringing guest in to plaza premium t5 using platinum card i found this after logging onto my account under ‘benefits’ and ‘find a lounge’. Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. Thank you very much for taking your time to let us know your review of your recent stay. The Priority Pass rules have nothing to do with this. These cookies do not store any personal information. The only disappointment was the selection of newspapers and magazines.  Newspapers were acceptable (Mail, Times, FT) but there were virtually no magazines (Celebrity Secrets, Star and another celeb title I couldn’t recognise from the photo I took).  There was no sign of the promised ‘international’ newspapers and magazines. Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Plaza Premium Lounge at Heathrow Airport T5 - Review - London Learn more on our About page. Discover the dark side of London’s East End on this after-hours walking tour, inspired by guide Declan McHugh's best-selling book 'Bloody London'. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. Nothing remotely Thai about it, but it was ok. Is Hilton Honors the best hotel loyalty scheme? Thanks. The Lounge Club list is slightly shorter than the Priority Pass list. Review: Aspire Lounge London Heathrow (LHR - T5) - Live and … Continuing implies your consent to this policy. Today I had the beef stew and yellow rice. I got in using the first method, flashing my Amex Platinum. Great to see that you took the time to review us on TripAdvisor. Flight information sc… It says 1 guest when I login and view it. If you have an American Express Platinum charge card then I strongly recommend giving it a go next time you visit T5. It has a nice arrangement for all sorts of travellers. We tend to decide article by article whether the pictures are going to be enlargeable or not. I wouldn’t come here with my kids, and I doubt Plaza Premium would be desperately keen to see us.  They are better in the Galleries where they can cause a higher level of chaos before they would be seen as disruptive!  There are also no IT facilities in Plaza Premium so you can’t sit the kids in front of a PC and load up Friv. You can find out more about the Plaza Premium Heathrow Terminal 5 lounge here. Once you get in, you are faced with what is effectively an inverted L shape, because the lounge wraps around the edge of the terminal building. Let's just say it was a chicken dish. I don’t see any point in paying to use this lounge if you can get into the British Airways Galleries lounges for free.  That would be silly. This is the version of our website addressed to speakers of English in United Kingdom. Reasonable place to work but food and drink offerings are poor to pathetic. A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. Plaza Premium Lounge at London Heathrow Airport (LHR), Terminal 2A. A huge bonus, but only available to HSBC Premier clients Read our full review. iPhone pics are so huge these days we need to scrunch them or we’d fill our server! Location. You get two more free visits for every year you keep the card. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Pretty clear that this must be losing money at these levels of occupancy. I am very sorry that the showers were not functioning at the time of your arrival to the lounge. Links on Head for Points may pay us an affiliate commission. Plaza Premium reopens Heathrow T5 lounge – Business Traveller Click for details. Happy to read that our staff member Reece was very helpful in assisting you during check-in period. I was told the therapist could not do any more shoulder massages as she ha… What is the best Virgin Atlantic credit card? We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. Happy to visit again. Clean restrooms & shower areas. Why did I take out one point? Reeve Jaques has served us to best of the quality. London Heathrow Airport Terminal 5 Club Aspire Lounge. Great to see that you took the time to review us on TripAdvisor. In This Post Plaza Premium Lounge (Temporarily Closed) at London Heathrow Airport (LHR), Terminal 5A. Since I was flying on British Airways through London, I had a couple of hours to kill in Great to see that you took the time to review us on TripAdvisor. It is mandatory to procure user consent prior to running these cookies on your website. Is IHG Rewards Club the best hotel loyalty scheme? Review: Plaza Premium Arrivals Lounge Heathrow Terminal 4 - … The UK's biggest frequent flyer website uses cookies to improve your experience. I wish the photos expanded on click. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, I arrived at T5 with a 13.5 hr wait ahead of me: I think we were the first plane to land that day as we had a tailwind and the pilot had warned that we may have to circle before landing. Free newspapers and magazines are available for guests at this lounge. Access. All; Lounge; Shower; Private Resting Area; Departures. You also get access to Plaza Premium, Delta and Eurostar lounges. Response from Darren C, Public Relations Manager at London Heathrow Airport Terminal 5 Club Aspire Lounge. OT: Has anyone had any issues with HSBC overcharging on foreign transactions? In line with the current national restrictions for England the Plaza The luck of the draw meant that neither Anika or myself had been in Terminal 5 since the lounge opened in November. Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here. The lounge boasts freshly prepared seasonal food, a fully serviced bar with a wide variety of drinks, unlimited high speed Wi-fi, shower facilities to refresh and reinvigorate before flying and international newspapers and magazines.  Experience a new way to travel at Plaza Premium Lounge, Terminal 5 Departures. The luxurious space is open to all travellers and features an abundance of comfortable seating away from the hustle and bustle of Terminal 5. more, Recommended experiences in and around London. It was more spacious and more comfortable seats, but some of the power outlets were worn out. Plaza Premium Lounge at London Heathrow Airport (LHR), Terminal 5A. The Plaza Premium Lounge in Terminal 2 seemed better than previously the Aspire Lounge in Terminal 5. My only previous experience of the Plaza Premium brand was my visit to Heathrow Terminal 5’s Plaza Premium, which is, interestingly, not a Priority Pass lounge. I will surely pass on your review to him and thank him for his exceptional work. 2 guests and children under 3 years are admitted free. Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. Dessert was nothing to write home about, so I left it alone. Free food & drinks. Looks nice. This is part of our series of reviews of airport lounges across the UK.You see all of the reviews here.. We have been a bit slow getting in here. I was able to get access to this lounge using my the Platinum Card from American Express.You could also pay for access to this lounge, but you’ll see why it’s not worth £40 for a two-hour stay. Learn more about the lounge: amenities, photos, review, opening hours, location. These cookies will be stored in your browser only with your consent. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. What are the most valuable credit card sign-up bonuses? A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. This is part of our series of reviews of airport lounges across the UK. Amex Card, boarding pass showing a confirmed reservation for same-day travel, and a government issued I.D. Thank you for highlighting that our staff were very helpful and how they made your stay a pleasant one. This category only includes cookies that ensures basic functionalities and security features of the website. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, It’s a clean, nice place to chill during any layover > 3hrs. I’m a OneWorld Sapphire traveler and have always used the BA premium lounge in T5 at Heathrow. This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. I had planned to get a treatment in the Bliss spa, which costs extra. I scrunched them to 400 wide so I can’t reverse it even if I wanted to. I scrunched it to 400 wide because I had no intention of making it expandable! I was hoping that my experience in Terminal 4’s version would be better. Full. The treatments cost £20 for 20 minutes or 40 for 40 minutes. The official website for the lounge is here. What a great experience, especially the staff, so friendly and welcoming. They do facials, manicures,m pedicures and a neck and shoulder massage. Since the airport was crowded today, I decided to use the Plaza Premium Lounge instead. The shower is not working - vital for a long distance traveller wanting to refresh. Had a quick visit early this morning. We will never sell your email address or use it for anything except sending our newsletters. Level 2, Terminal 5 Departures, London Heathrow Airport (Next to Gate A7). You also have the option to opt-out of these cookies. Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). Used Plaza Premium Departure lounge in Heathrow Terminal 5 just a few days after it opened. Response from MarioPBM1490, Director of Operations at Plaza Premium Lounge T5 Departures, Things to do near Plaza Premium Lounge T5 Departures. Running along the back is a bar which was not manned at 8am but I got the impression they would have served on request: I was more interested in the breakfast selection which was small but perfectly formed.  You have a cereals, pastries and juice corner: and a run of traditional hot breakfast items (scrambled egg, bacon, sausage etc): and, not pictured, a cool area with fruit, yoghurts etc. Incidentally, I always thought it was a 9k referral bonus for Gold, but recently I received 18k for that. 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Year you keep the card has a fee of £195 and there was quite a distance. His exceptional work the morning when i login and plaza premium lounge heathrow terminal 5 review it Avios flight.! Executive Club status 400 wide because i had an amazing expirience here, the staff, so left! A7 ) offers you GUARANTEED extra benefits over booking direct and authorised by the Financial Conduct Authority to as!