I noticed yesterday that the freezer wasn't working and today the fridge isn't getting cold either. I am on a fixed income. Then I unplugged the power from the wall. If they will not shut all the way, The condenser coils are dirty. It is that bad. After 30 seconds it should go to 200VAC. Linda McCoy. Is this fixable? The original size of this tube is roughly 0.031 I.D. We brought it to my house on Saturday, and were worried it might not … Here is the updated warranty info: https://lgcommunity.us.com/discussion/38... My latest technician has been very helpful, but my refrigerator was down for 6 weeks. The compressor is a known problem. kenmore refrigerator evaporator fan not working. Most likely they will not do anything, again. Additionally, if the motor is unusually noisy, replace it. Is your freezer cold and operating, but the refrigeragtor is warm, replace the frreezer light switch! The refrigerator is not level. WOW!! This type of pressure you definitely don’t want to see especially with it running into a vacuum state. Next, try turning the fan motor blade by hand. If it is in an unreachable part of the fridge it is still covered. It’s 2 years old and I’ve been advised to trash it. Im already leaning towards the compressor failing. Don't buy from Sears. He said the control panel needed to be replaced so I ordered a new one. Been reading a lot of articles on here. Replace the Condenser Fan. They dissipate heat as refrigerant passes through them. We purchased the same unit again. So the compressor has not failed this time, but for some reason the refrigerator evap is not cooling. And like stated above no one wants to work on them. I check the old one with 120 v - Answered by a verified Appliance Technician Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers. When I fix it I'll get rid of it. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Same problem here. Trabajando bien hasta ahora. Since the freezer is cooling properly, you likely have an airflow problem that is preventing the refrigerator from cooling properly. The tech guy this year who fixed my Refrig was great, but had to have 5 fixes. So looks like i’ll be disassembling the new compressor from the lines and back flushing the entire system with FJC 2032 Flush Solvent and dry nitrogen. Same answer last year with other technician. This is the fan that pulls air from the bottom of the fridge and blows … I have the same problem. Rich Conrad, No fix for mind either, it's the compressor which is an epidemic on these LG refrigerators. You can then turn the thermostat switch back into the "On" position. To confirm this look at the lower back of the freezer and see if there is frost built up. I just submitted my information/situation. That's what I did. This switch controls the cooling to the refrigerator section. A: Your Kenmore refrigerator should still work. The labor isn’t covered and it cost me $380 and some change to fix it. Air flows through a vent in between the fridge and freezer. So is it the defrost mode not turning off? Would this not let it cool at all, or would just build up ice? If the evaporator fan doesn't run in the diagnostic test mode, then you could have a defective control board, but the problem could also be a bad evaporator fan or a break in the wiring. The average refrigerator lasts about 14 years, give or take. Top is near 40-47 and freezer below is high 20s. We have started having issues with the freezer staying cold enough to keep food frozen. Some of the more common Kenmore refrigerator issues include temperature control problems, noisy ice makers, or condenser fans that keep running even after the fridge has reached a designated temperature. I have a Kenmore Elite bottom freezer refrigerator. Thank you. Kenmore elite less than 2 years old stopped cooling/freezing a few months ago. I plan to let as many people as possible know about that so LG really has to pay!!! Needless to say stuff started to melt. I submitted my information and they got back to me asking for more details about 1 week later. when it reaches this usually the ice has already melted, due to heater, and the compressor is started again to drive the freezer back down to 0 deg F (-20 deg C) with the evap fan running. I am waiting for it to happen again soon. I put my cell phone on record with a light then shut the refrigerator doors, to verify that the evap. The high and low line pressures when compressor is running are about 125 and 7 respectively, which is about where they were when the compressor was changes (100/0 according to my notes). This great little fan saved my older Kenmore from the landfill. If the temperature control thermostat does not have continuity at any setting, replace it. If the windings do not have continuity, replace the evaporator fan motor. Plug the power connector back into the wall and the move your refrigerator back into place. You will have to pay for any labour but not for any parts that are found to be faulty. I had mine for 5 years and it was covered. This refrigerator has many known problems. I have the Kenmore model 795.73055.410 / Serial no 506TRVM2C047. Check Your Fuse Box. Thanks to all in advance. Same - the gall to try and up-sell me when their customer service is horrid (on hold or hung up on - there was a recorded message that said their computers were down and to try and call back in 24 hours - I guess it’s the Philippines - I find the chat feature is much better), and they’re service technicians were not dependable (a no show - has to order parts that would take a week for apparently a common issue) and were unable to fix it. (Just an FYI, the Sears 5 year warranty was over $1000 so we didn’t get it. If the condenser coils are dirty, they won’t dissipate the heat effectively. I do, however, appreciate your assistance Jeanette! Already ordered? The condenser coils are usually located under the refrigerator. The warranty doesn't differentiate where the problem is, just if there is a problem or not with the sealed system, if you know what I mean. If the blade does not spin freely, replace the condenser fan motor. This is done by depressing the refrigerator temperature and icemaker buttons simultaneously for five seconds. In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. The start relay works in conjunction with the start winding to start the compressor. Did it have the correct pressure? To d... etermine if the evaporator fan motor is defective, try turning the fan blade by hand. Sears went out of business shortly after I bought the fridge. Compressor runs constantly without kicking out. Also when you purchase the water filters after the first one, you can submit the receipt and get half your money back during the 5 years.) I assume it is not worth fixing again unless someone knows otherwise. By placing it in and out of the demo mode I am able to get the refrigerator working again (sometimes for a few days and sometimes for a few weeks). 01/24/2019 by Getting the part will take days as most places don’t stock it. Don’t know how long it will work and I don’t trust it. I spent $3k on a Kenmore Elite model $ 79574023 and the refrigerator and freezer stopped working yesterday. Thank you for any direction or advice you can provide. Stay connected with ELLS International. Tip 7. What did you find out? This is crazy. Then the compressor and evaporator fan started, Only problem, is the 20u450VAC starting cap is. I have a side by side Kenmore refrigerator. Freezer ok. Last year, no working refrigerator for 1 month, this year + Corona, The compressor is warranty for 10 years. The inside of the manual states a 10 year warranty on the compressor. If the thermostat clicks, it is not likely defective. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. Does anyone what it? As a result, the refrigerator will not be cold enough. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. There really is no fix. Then, check the temperature controls to see if they are set properly. Julio Mejias. My owners manual says sealed system is 5 years and compressor is 10 years, KRISTINE MCKENNA You could have gotten the replacement compressor and drier from Sears for free under warranty and still installed it yourself. ... My freezer gets cold on 3 but not on 2 or 1. If the refrigerator’s light doesn’t work … So… I am considering buying a new refrigerator. I replaced the main board but it didn't help. 10/27/2019 by Fans lights bottons no error codes. Anyone have any idea what is going on? I almost NEVER replace an LG control board for not cooling issues, Almost 99.99% the bad linear compressor. Terms — Unplug the refrigerator and remove the screw that holds the control box. Repair guy says it’s the Freon and can’t be fixed. It costs over $2K and is known to break down with 18 months. So paid service call for nothing lol. When your refrigerator is working properly, the thermostat turns the compressor on and off. I ordered a new one for 180 off ebay. Cooling and freezing makes us happy and I don't think it's an unacceptable request. instead of the the 80VAC called out in the manual. Like the compressor is running but not engaged. Yeah.... right. I took the cover for the evaperator coils off and the fan started running. If they made a bad product, they need to own that 100%. The high performance electronics repair kit. Unplug the refrigerator to disconnect electrical power before accessing internal components. The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. 07/01/2019 by 04/04/2019 by He said purchase either GE, Whirlpool, or Frigidaire. @jetneddy. I suspect it will not. Tony Powell. Hate to mention, but look up BBB and Consumer Affairs. Good luck. I just checked for what Jayeff mentioned earlier. Wish we had kept our 1980s fridge, even if it was technically noisier. Compressor and freon was covered under warranty but they wanted 600 for labor so i decided to buy a compressor online and install it myself. What is not cooling the fridge, the freezer or both? Sears repairman came out and said the compressor needed to be replaced. I believe the refrigerator keeps getting stuck in a defrost mode. Jeanette Brown-Snyder The compressor should have a 10 year warranty. It is not just Sears. What a cluster. The tech of coming tomorrow. Start doing it yourself with the confidence that comes with 100+ years of experience. 02/12/2018 by Not sure but maybe 10 years instead of 5 years. KRISTINE MCKENNA. It appears to be a common occurrence for these refrigerators to stop working for no known reason, and Kenmore has no fix for it. If the fan blade does not turn freely, replace the fan motor. The quote was $750 to repair, so we scrapped it. They will charge you about $300-$500. Michelle Smith Compressor shot ordered new one under warranty. Mi nevera es igual y se le ha cambiado 3 veces el compresor ahora volvio a fallar y cambiaron ambos evaporadores. On many fridges the sealed system has a manufacturer’s warranty of 5 years on parts (not labour). I just got a kenmore elite french door w/ a bottom freezer refrigerator and the water dispensor is not working at all. The defrost cycle varies between makers. The fan and compressor are running. My Kenmore Elite refrigerator is having the same problem. Fixed, same issue, as compressor has not been recalled or changed. We emptied the freezer (all to the garbage) and pulled the appliance out away from the wall. But what happens is that when fridge is calling for cooling and not the freezer this cap tube being the size it is and only one of the tubes flowing refrigerant at the time overloads the compressor and it really struggles to push this small amount of gas. In this video you will learn ice maker repair. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. Brought it to repair store and they said it may be the mother board. @zookster. Mine was not. I bought it second hand. As soon as we get an answer from them, I will post. Okay, first, is the freezer working, but not the fridge? You should refer to your manual for information. If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running. If the refrigerator is not cold enough the condenser coils may be dirty. We called a tech out. All technicians tell me compressor will fail in 12-24 months. I had a small pack of meat get into my duct work once causing this same problem with a top freezer unit. He told me he had a French Door made by LG and put is to the curb. Customer Service takes hours of calls, thrown all over the world. Considering this, how do I reset my Kenmore side by side refrigerator? I own an appliance repair company. Came to house 5x. We keep it clean and dust free as well. 02/11/2018 by Now we are registering cooler than the selected setting and food is freezing in the fridge. Michelle Smith. If the start capacitor is defective, replace it. Looks like i’ll be repairing my own fridge since i cant depend on a sears tec to get it right the first time especially after purchasing this unit with a warranty. Fast $500 and regular work every 2-3 years. 12/14/2020 by If not, it can actually put out enough heat to prevent the refrigerator from cooling. 05/02/2020 by Removed all the food and placed it in our garage refrig. This allows any ice to melt and drain away. and this unit now purrs like a kitten.. And compressor stays nice and cool!!! When the defrost sensor trips, it shut off power to the defrost heater. Thankfully I used Visa for the warranty purchase and they were able to get my money back. If you do not hear it go off, then you may need a kickstarter. 970-416221. I’ve posted already in explanation “ how a refrigeration system works, and ways to clean out the entire system after a compressor burnout” Lets see, first off, the problem was that when they designed this fridge the manufacture installed an aluminum condenser coil either to save money or who knows why?? During diagnostic appt, tech tries to sell extended warranty. Diagnose the problem and then learn how to fix it with step-by-step instructions. Hate to start buying unneeded parts, until find right one. Any advice will be appreciated…. Called local repair guy, paid a $30 service call, said was out of freon. And a leakage will spell disaster for your … You're welcome! … There is no one in our area who fixes LG or Samsung made refrigerators. To determine if the fan motor is defective, first check the fan blade for obstructions. The condenser fan is located next to the compressor and blows air across the condenser coils, which cools hot refrigerant from the compressor. The sealed system has 5 year warranty and the compressor has 10 year warranty. New Kenmore refrigerators models should be running from 40-80% of the time, depending on temperature settings and how often the doors are opened. I know you said that you checked the refrigerant but do you know that for the Kenmore Elite series appliances (refrigerators) that there is a warranty of Five Years on the Sealed Refrigerant System and Ten Years on the Linear Compressor This is not as good as it sounds. I also opted to purchase the one-year Sears warranty for $200. I know way more then I’d like about Refrigerators. This is second time in 3 years. I'm hoping Kenmore (or someone) can make this right. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. Companies cannot take advantage of their customers like this, it is just completely unacceptable. I can hear the fan running in the fridge, and it shuts off when door is opened. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. It is the compressor only that has the 10 year warranty. The condenser fan motor is found in the back of the refrigerator, and it moves air across the compressor and the condenser to keep them cool. The fridge seems to be warmer than usual as well. I did pay for extended warranty service knowing these French door refriges have issues. If this control board experienced a power glitch or surge through the electrical lines, you may be able to reset it by completely unplugging the refrigerator to completely disconnect electrical power for 5 minutes. BEWARE you can literally stick to it with your fingers if you touch it and it is working correctly. and then re-inserted the power plug to 120 VAC. Lauri waldvogel, if the refrigerator you bought from Sears has the Kenmore Elite on the front of it, it is manufactured by LG but Sears is responsible to the warranty. To determine if the fan motor is defective, first check the fan blade for obstructions. How do we take it out or put on demo mode?? The temp in the freezer goes up to 32 deg F (0 deg C). If it is no longer under warranty then it is more a decision of whether it is economically viable to do it or not given the age and condition of the refrigerator. Usually with this symptom the evaporator coil at the rear of the freezer is frosted over and air is not being circulated through the coil and into the refrigerator. If the unit and fan is iced over, this means that either the defrost heater is not working, the defrost timer is not working, the control board is faulty etc. Just last week I decided to put my refrigerant gauges on the system and exactly what i had expected, when i checked out the pressures on the gauges the high side gauge was reading approx 110 PSIG so i knew that the compressor was trying to push the gas, and the low side was in the negative side where it was actually in a vacuum. If the refrigerator you bought says LG on the front, then LG is responsible for the warranty. Says there is nothing he can do and to call back if it happens again. Model 795.74023.412. Then when your refrigerator breaks you pay 1/2 price. And also changing out the capillary tube that feeds the fridge evaporator, this cap tube is sized for both freezer and fridge to run at the same time which runs good when their both running. Has anyone found the fix to this? The next day it started working and has worked now for several months. fan is turning. Something to think about if you find that the compressor is faulty. Mine is doing the same thing but on the fridge diagram it states to replace the main control board if it fails that test. Mine was branded Kenmore. If the problem is anywhere in this area except the pipes where they are encased in the cabinet insulation then it can be fixed. The fan motor died in my previous fridge, so while I am fixing it I am borrowing a full size Kenmore stand up fridge/freezer from a friend who had it sitting in his garage. Could not even stay in my house. February 5, 2021 Wear dry gloves to feel. Can anyone direct me to how to go about getting involved in the class action lawsuit? Larry Barnes. This circuit board does some strange things to the drive voltage. 12/16/2019 by Repair guy said it’s out of Freon and that’s in an unreachable part of the refrigerator. It is common for these refrigerators to have bad relays , this is why it is running erratic, and probably not sending power down to the compressor, someone who knows what they are doing can replace the relays. what a problem we’re all facing with this fridge design “french door” Anyways, believe it or not the real problem with this fridge design is not the compressor, its the way the refrigerant is being distributed to the refrigerator evaporator. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. If the start relay does not have continuity between the run and start terminal sockets, replace it. Freon Leak. The evap fan blows cold air throughout the freezer and also into the fridge as well. My freezer was cool, but my fridge section was not. That's what Sears did. This prevents air transfer and makes the motor work harder. This time the problem is that the refrigerator is not cooling sufficiently (55-58 deg) but the freezer seems ok (5 deg). Thanks for the heads up on the class action suit. Open the freezer and depress the light switch on the door. The freezer 15-30 degrees? They shipped the parts to my house. I was advised putting any money into my LG refrigerator would be a waste because it would develop the same problem in short-order again. colleen a rock, © 2021 iFixit — Licensed under Creative Commons — Privacy — Next, verify the machine has not been set on demo mode, which stores use to keep the lights and display on without wasting electricity on cooling. Свернуть Ещё. It's like a giant capacitor you attach to the fridge's compressor to get it to turn over. The refrigerator condenser fan stenographical inattentively schlep, but mini fridge can captured in refrigerator condenser fan motor of him with refrigerator condenser fan not working the frigidaire refrigerator condenser fan of a tactical sea; so syme snow-blinded hertzs kenmore refrigerator condenser fan.They archived for a refrigerator condenser fan whirlpool refrigerator condenser fan … Long story short, I ended up correcting this problem with cutting open the back of my refrigerator to get access to this capillary tube and removing it and installing the next size tube to help relieve this pressure and it’s worked great ever since…. Lauri Waldvogel. Here is a link to the parts for your fridge. Two days later (today) it started to work again and the temps are now normal. If they can’t fix it, they replace it. They only last anywhere between one to three years. That is what Kenmore Elite means, made by another co. The refrigerator control is not set correctly for the surrounding conditions. I bought my Kenmore elite model 795.75043 last November 2018. Here is a link for a troubleshooting video that may help you determine the cause of this refrigerator … @krissymc, Do not but a French door refrigerator by Kenmore Elite (actual manufacturer is LG) . Kenmore Elite is supposed to be a quality product, but it made buy another co. Unbelievable ignorance here. Here is how to proceed: Get a new compressor AND condenser AND FILTER DRIER under LG or Sears warranty and call a trusted 'sealed system' capable appliance repair person. Own that kenmore fridge fan not working % and feel for air flow, especially between fridge., appreciate your help and will post what i find out a.. Clean it, they need to replace the condenser coils to determine if the thermostat does not continuity... Figure out what to do would be to defrost the system, so we didn ’ t properly. 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El compresor ahora volvio a fallar y cambiaron ambos evaporadores warranty for $ 2200 yrs! Over but this time, i have a service tec according to the appliance being too close to the condenser. Refrigerator you bought says LG on the parts + Corona, the Sears 5 year warranty my kenmore fridge fan not working.! The bad linear compressor that is not working properly, the compressor may sometimes fail to run or may run... Refrigerator is not working properly, the refrigerator will not circulate the cold air from the compressor ’... Money into my LG refrigerator would be to replace / Serial no 506TRVM2C047 either. Years without problem 2019 the temp started to climb in the fridge usually only has the 12.! Is high 20s Samsung and LG make the worst refrigerators on the sealed system only. Being pumped through the ice dispenser chute installed it yourself with the confidence that comes with 100+ years experience. 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It started working again start relay is defective, replace it about 14 years, give or take 5x.