The ISAGO Charter of Professional Auditors (CoPA) is a membership scheme for industry professionals who have demonstrated competence in auditing and have ground operations knowledge and experience. 2. If you are a Ground Service Provider, please submit an application for an initial Headquarters Audit and initial Station Audit for Station Accreditation. Foreword With the rapid growth of air traffic, airport operations have become increasingly complex. Chairman of the EgyptAir Holding Company Roshdy Zakaria attended, along with civil aviation officials, the closing ceremony of the certification committee’s review. Please see our privacy policy and cookies help page for complete information. IATA Safety Audit of Ground Operations (ISAGO) DOASS Publication 18/2009 1. Further measures aim to offer an optional audit methodology while recovery of operations take place. You will be automatically included in the annual audit allocation. The IATA Ground Operations Manual (IGOM) standardizes ground handling processes and procedures to reduce the complexity between working with multiple airlines, airports and ground service providers. Reading Time: 2 minutes The Finnish transport safety agency TRAFI is to become the first body to start using the new IATA Operational Safety Audit (IOSA) after signing a memorandum of understanding at the IATA Ops conference in Copenhagen this week. For questions or comments, please contact us at isago@iata.org. 3 September 20 Overview Our “Ask” What is; ISAGO - IATA Safety Audit for Ground Operations IGOM - IATA … IATA Safety Audit for Ground Operations (ISAGO) IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. The following companies, organizations, and associated individuals … IATA Safety Audit for Ground Operations. The International Air Transport Association (IATA)established the IATA Operational Safety Audit (IOSA) Programme, now internationally recognised and accepted, as an evaluation system designed to assess the operational management and control systems of an airline. Join the IATA Ground Handling Partnership (GHP) The IATA Ground Handling Partnership is a forum of ground handling professionals who can influence the … EgyptAir proudly renewed its Safety Audit for Ground Operations (ISAGO) certification from the International Air Transport Association (IATA) with a perfect score on Monday. Airlines fly 3 billion passengers annually for business or pleasure. Similar to IOSA, the ISAGO programme establishes Standards and Recommended Practices for all aspects of ground handling functions against which providers are periodically assessed. See what we’re doing to reduce aviation’s emissions, All the information you need to ship temperature-sensitive products, Attracting, developing & retaining talent. IATA Safety Audit for Ground Operations (ISAGO), IATA Standard Safety Assessment (ISSA) Program, Aviation Facilities and Service Provider Audits, Online Fatigue Risk Management (FRMS) e-Learning, IATA Environmental Assessment (IEnvA) Awareness Workshop, Start up operations (including AOC Applications), Reduced audits from customer airlines (through audit sharing), Improves operational efficiency of the provider (reduced delays for customer airlines, reputation), Provides the potential to prevent injuries to staff and equipment damage, Improves the profitability of provider operations (both directly through reduced injury and damage costs and indirectly through reduced insurance premiums), Significantly enhances the marketability of the provider to customers such as airlines and other bodies. The IATA Safety Audit for Ground Operations (ISAGO) is part of an integrated solution that implements unified industry standards for the conduct, oversight and continuous improvement of ground handling1operations. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. To improve airline efficiency by eliminating redundant audits. Similar to IOSA, the ISAGO programme establishes Standards and Recommended Practices for all aspects of ground handling functions against which providers are periodically assessed. Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements. Our ground operations training aims to create efficiency on the ground through management and operational courses. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground … Successful completion of the programme certifies the provider to this internationally recognised standard which has the following benefits: ACS is one of a handful of companies worldwide approved by IATA to conduct audits under the ISAGO programme. Please see the changes in the Temporary Revision to the ISAGO Program Manual and explained in the documents below: Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline (pdf)Bulletin 2020-13 Post Audit Survey (pdf)Bulletin 2020-07 Implementation of ISAGO COVID-19 Support Program and GOPM TR2 (pdf) Bulletin 2020-06 Auditing Effectiveness in ISAGO (pdf) Bulletin 2020-05 Application of Extenuating Circumstances (pdf) Bulletin 2020-04 GOPM TR1 (pdf), GOPM Ed 2 Temporary Revision 1 (pdf)GOPM Ed 2 Temporary Revision 2 (pdf)GOPM Ed 2 Temporary Revision 3 (pdf). See the list of current CoPA-qualified auditors. ISAGO is designed for ground handling companies operating at airports. Technical Operations Safety Audit GAP Ground Accident Prevention Program IATA Airport Handling Manual ICAO NOSS Normal Operations Safety Survey ISAGO IATA Safety Audit for Ground Operations Qantas GOSA Ground Operations Safety Audit Servisair Audit Observations Singapore Airlines Audit Observations . The IOSA audit creates a standard that is comparable on a world-wide basis, enabling and maximizing the joint use of audit reports. I… GTA dnata has completed its IATA Safety Audit for Ground Operations (ISAGO) Registration, after a comprehensive audit of the company and its ground-handling operations at the Toronto Pearson International Airport (YYZ). © International Air Transport Association (IATA) 2021. The GOSM is available as a Windows download free of charge to a Ground Service Provider that signs an ISAGO Audit Agreement or an Airline that signs an ISAGO Airline Membership Agreement. The IATA Ground Handling Conference is the industry prime event bringing together each link of the entire Ground Handling Value Chain to shape the Ground Handling environment for the future. Further details are outlined in the ISAGO Program Manual (GOPM). NAS is one of the first ground handlers in the world to obtain the IATA’s Safety Audit for Ground Operations (ISAGO) certification illustrating the company’s commitment to providing high quality services, with a focus on safety and security. Please contact us to admin@acsgroup.aero to find out more about the ISAGO programme and ACS would be pleased to provide you with a competitive proposal for our specialist aviation auditing services. Reshaping the Passenger Experience Webinar Series, COVID-19 Government Public Health Mitigation Measures, High Performing Airline Finance Organizations (HIPO), COVID-19 Dashboard on State & Airport Restrictions, COVID-19 Contingency Related Differences (CCRD), The Single African Air Transport Market (SAATM), Codes - Airline and Location Codes Search, CargoLink - Directory of Cargo Professionals, Travel Industry Designator Service (TIDS), Dangerous Goods Regulations (DGR) courses, FAQs- Transportation of Dangerous Goods by Air, New carbon exchange to boost offsets trade, Traveling with Portable Electronic Devices (PEDs), Insights on Aviation Restart and Recovery, Competency-Based Training and Assessment in Maintenance, Center of Excellence for Independent Validators, Temporary Revision to the ISAGO Program Manual, Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline, Bulletin 2020-07 Implementation of ISAGO COVID-19 Support Program and GOPM TR2, Bulletin 2020-06 Auditing Effectiveness in ISAGO, Bulletin 2020-05 Application of Extenuating Circumstances, IATA Reference Manual For Audit Programs - Edition 10, The audits assess the management and oversight systems in place at the Ground Service Provider's corporate Headquarters and the implementation of ground operations processes and procedures at selected stations. The MoU was signed on … The traditional development of policies, processes and procedures is complemented by thorough assessment of both the operational documentation structure and the consistent implementation of these policies, processes and procedures. Our mission is to represent, lead and serve the airline industry. AllISAGO audits are performed by IATA selected, trained and qualified auditors, inducted into the IATA, Audit results analysis confirmed that ISAGO audits improved. An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). All resources for this major press event - 23 -25 November - available at www.iata.org/mediakit. All rights reserved. Anyone interested in performing ISAGO audits can apply to be a member of CoPA. The aims of the IOSA programme are: 1. IATA SAFETY AUDIT FOR GROUND OPERATIONS 2.1 ISAGO is an audit program based on conformity with industry-accepted standards. The first audits in accordance with the new IATA Safety Audit for Ground Operations (ISAGO) model occurred in 2018. The IATA Safety Audit for Ground Operations (ISAGO) aims to improve safety and cut airline costs by reducing ground accidents and injuries. The ISAGO's support program aims to ensure continuation of Ground Services Provider ISAGO Registrations and Station Accreditations when renewal audits cannot be conducted within the required time because of COVID-19. These audits will be included automatically in the audit schedule for the appropriate year unless you advise IATA that you no longer wish to continue the registration or the accreditation of a station, in which case you should notify IATA by email at isago@iata.org. ISAGO auditors are the key element for the success of the ISAGO program; therefore, we choose the best. The IATA Safety Audit for Ground Operations (ISAGO) ISAGO is a safety audit standards designed in a way that makes it applicable consistently to multinational ground handlers, as well as to smaller companies providing services at a single station. Auditors not only have the technical knowledge but also know how to deal with cultural differences, are able to assess against the standards, and understand that there are various ways to conform to a particular requirement. IATA Operational Safety Audit (IOSA) ACS was one of the very first organisations in the world accredited by IATA, through a rigorous process, as an IATA Accredited Audit Organisation (AO) to conduct IOSA audits. Toronto, Canada, 2020-Dec-22 — /Travel PR News/ — The International Air Transport Association (IATA) awarded GTA dnata the IATA Safety Audit for Ground Operations (ISAGO) Registration, following the successful completion of a comprehensive audit of the company and its ground-handling operations at Toronto Pearson International Airport (YYZ). For more information about NAS visit: www.nas.aero. IATA’s Safety Audit for Ground Operations (ISAGO) is now operational. IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a "backbone" of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. An IATA Safety Audit for Ground Operations (ISAGO) is based on the operational standards, recommended practices and associated guidance material in the ISAGO Standards Manual (GOSM). The IGOM has also been known as an acceptable … This event offers unique opportunity to connect, communicate and collaborate with Airlines, Ground Service Providers, Airport Authorities and Suppliers and offers various business and networking opportunities. © International Air Transport Association (IATA) 2020. One of the most recent (and I would say effective) is the IATA initiative named ISAGO (IATA Safety Audit programme for Ground Operations). IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. The objective is to reduce and eliminate redundant audits for both airlines and ground handlers by allowing AACM to reference and utilize ISAGO to complement AACM’s own oversight and audit activities. All rights reserved. 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