This is a question type that does well at the beginning of your survey. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. Are you likely to participate in one of our events in the future? 2. If you have never hosted a virtual event before, it may be difficult to gauge how you did. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Ask NPS questions early. YOUR ANSWERS WILL REMAIN CONFIDENTIAL. Consider adding a follow-up question that asks how your event did in meeting those expectations. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event … (Quantitative) Multiple-choice question that allows the … Event staff and volunteers are a crucial element to a successful event. Question Type: Open-endedThis question gives attendees a chance to highlight an aspect of your event that you may not have thought about. This category only includes cookies that ensures basic functionalities and security features of the website. By starting with a general question, you can gather important data right from the hop. There are several ways to find out if […] The post 15 Survey Questions to Ask After Your Virtual Event … That being said, there are ways to make virtual events successful, but it takes careful planning, great data, and agility. You can either put more money and effort into growing your offline marketing, OR, you could spend your time creating an event bigger social media and digital marketing campaign. Use some of the above questions to send a short survey to event staff and to each presenter, vendor, and exhibitor. Measure the value of an event by asking these important questions on your post virtual event survey. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Asking the right questions is key to getting useful answers. How satisfied were you with the event? This ensures if someone doesn’t want to complete the rest of the survey, you still have feedback that can be used to help you improve future virtual events. These cookies do not store any personal information. Ask this as a multiple-choice question or as a sliding numerical scale. (Useful for kicking off remote meetings. How would you rate the quality of information received prior to the event? More on that below. Constructive feedback is key to scaling your next virtual event. Was this your first time attending one of our events? 21 Great Post-Event Survey Questions to Ask Your Guests. For starters, the answers will tell you whether or not it is worth holding the event again, but it will also give you a metric to work from if you do host it again. Ask follow up questions about the most important aspects of the event, like the keynote speaker. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. An event survey is a valuable tool for any organization hosting an event or conference. Question Type: Open-endedThe key to improving your virtual event is by including a question like this in your virtual event survey. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … Maybe the registration process presented problems for people. Open-ended questions require thoughtful responses. Again, this is a qualifying answer. Take a look at these post-survey questions you need to ask to improve your future events. Incorporating a question like this in your virtual event survey is a great way to end your survey. These survey questions can be asked for public events… Question Type: NPS. Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual events?” With so many event professionals being forced to shift from a physical event to a virtual one, the landscape can feel new and uncertain. Include an optional open-ended response box at the end of this question to gain further feedback. The question is typically asked like so. Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. It is mandatory to procure user consent prior to running these cookies on your website. Be short and to the point – no need for long-winded questions. Go do them and make it super easy. Five to 10 questions, at most. In other words, they take work and effort. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and … Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Marketing 2. Business Development 3. Question Type: Yes/noEvery virtual events survey must include a question like this. This one is very … Which city/state/country are you from? Like the similar question on your attendee survey, this question will help you gauge the value of the event to your sponsors. How do you know if your event was a success? How did you hear about this event? While you can include it in the mid-event survey questions, putting this question in the post event survey … Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. 10 training effectiveness survey questions to ask. 1. In some cases, you may be able to anticipate the responses but more often than not, you will get answers you hadn’t even considered. Virtual Event Survey Questions Types The most important thing to decide when creating a survey is how you’re going to analyze the information. You may know these goals in advance, you may not. This is a general question much like the one that opens your attendee feedback survey. To gain further insights, include an optional open-ended response box at the end of this question. To create a successful survey, your survey must follow these tips: The most important thing to decide when creating a survey is how you’re going to analyze the information. Ask participants to rate the date, location, speakers, vendors, and catering of the event. 7 Questions to Include in Your Virtual Post-Event Survey 1. 1. This question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. Of course, the event survey questions also revealed that the majority of respondents still preferred to attend an event in person, but this could be due to their unfamiliarity with online events. You also have the option to opt-out of these cookies. To help you compile this survey and get the data you need, we’ve compiled a few tips for writing post-event surveys and details of some of the most important questions that you need to ask. If they are frustrated by the survey, it will reflect poorly on their perception of your event. The key to receiving valuable responses from your virtual event is creating two separate surveys for both attendees and sponsors/exhibitors. All this question needs is a “yes” or “no” and it can help you gauge whether or not the respondent is willing or interesting in partnering with you in the future. Don’t make your target audience work to find you, they won’t. Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. Overall, how would you rate the event? Incorporating a question like this in your virtual event survey is a great way to end your survey. Finance 5. This question type is simple to analyze and easy for participants to answer. Please provide feedback on this session by completing this survey… Here’s what you need to know about post virtual event surveys: The post-event survey is one of the most effective tools available for measuring attendee experience and gaining valuable insights into your virtual event as a whole. Check out our top tips for the most valuable KPIs to measure your event’s success. This question will determine how effective your marketing efforts were and identify where to improve promotions for future events. Survey questions … It’s good to start a meeting on a high note. Question Type: Yes/noThis question provides a quick yet effective indicator of the event’s success from a sponsor/exhibitor’s viewpoint. We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. (dropdown list of options) 3. Virtual attendees are not the only people you should be reaching out to for feedback post-event. A true sign that your event has met or exceeded expectations is people’s willingness to tell someone else about the opportunity to participate. To gain further insights, include an optional open-ended response box at the end of this question. This is another great … This question gives attendees a chance to highlight an aspect of your event that you may not have thought about. Now it’s time to craft and send the post virtual event survey. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. Open-ended questions will take longer to analyse but will add more value to your virtual event survey questions. This is an important question as it will help you evaluate your marketing efforts. Your views on the program are important to us. Including this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. Don’t worry—it’s one you can overcome. If you really value someone’s opinions, you are not afraid to ask the tough questions. Again, it can be multiple choice or a sliding numerical scale. But, collecting participant feedback can give you valuable insight into what worked best and what, if anything, fell flat. What’s your preferred social media platform? Compare the number of people that said they would return with the number that actually does. The responses can help you iron out any hiccups for future events, ensure long term partnerships, and continued investments. Your email address will not be published. Necessary cookies are absolutely essential for the website to function properly. If virtual events are new to you, you’re in luck. Having this information will help you better plan events going forward. This is when you decide what type of questions you’re going to asl. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. Pick and choose among these, or consider using all: [Event Name] Feedback. A good survey question is asked in a precise way at the right stage in the buyer’s journey to give you solid data about your customers’ needs and drives. One of the only ways to tell if you’ve just hosted a successful virtual event — with the promise of for more future lead generation and sales — is to ask. Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. Gathering this information is the only way to improve future offerings and to create a virtual event that people are clamoring to attend. But opting out of some of these cookies may affect your browsing experience. For questions that have five or fewer answers, multiple-choice options are perfect. Your email address will not be published. Tip #2: Start your event survey with a general question Live polling is a fun way to get feedback in real time … Today, a 2020 survey of event marketers reveals that 87% of major event organizers are running a virtual event … This website uses cookies to improve your experience while you navigate through the website. Required fields are marked *. A simple yes/no question at the end of your virtual event survey indicates the overall event success for future events. Note that, when it comes to surveys, timing truly is everything. (Multiple choice) a) Ate b… Adding this question to your post virtual event survey will show that you genuinely care about the sponsor’s experience and want to improve, if necessary, in the future. Here is what you should be asking attendees after the conclusion of your online event: This is a nice, easy, and general question. This is when you decide what type of questions you’re going to … Constructive feedback is key to scaling your next virtual event. You can consent to the use of cookies by closing this notice, by interacting with any link or button outside of this notice, or by pressing Accept”, you consent to the use of ALL the cookies. (scale from very satisfactory to unsatisfactory) 4. This will give you a better picture of the event overall and, again, indicate areas that can be improved in the future. Types of Event Survey Questions. Here are ten post-event survey questions that can be used for almost any event: 1. Include ‘other’ as an option to ensure you’ve covered everything. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? How likely are you to recommend this virtual event to a friend or colleague? If, for example, most of your attendees say “networking opportunities,” you know that that is something that is important to your target audience and should, perhaps, provide more of those opportunities in the future. Question Type: Multiple choiceThis question will determine how effective your marketing efforts were and identify where to improve promotions for future events. Accounting 4. Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. Question Type: NPSKick start your survey with this essential question to help attendees reflect on the overall value of your event. Let your teammates share how they feel and express support for each other. But before you start randomly lobbing questions at participants, we have a few tips that will help you improve the process. What was your favourite thing about the event? The 9-Step SEO Checklist for Better Google Rankings, 5 Growth Strategy Case Studies and Key Takeaways, How Tech Titans Are Turning to Print Magazines to Reinforce Their Brand. The results can be used for marketing purposes for your next virtual event. This feedback can help you avoid repeating these issues in the future. According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. To help make your decision, we’ve outlined the different types of questions as well as their advantages and disadvantages. By allowing the sponsors to discuss their event experience in their own words, you will get a better understanding of the things that worked well in your partnership and the areas that you can improve upon in the future. Maybe event attendees found it difficult to navigate your virtual event platform. Virtual Event Elements. (Yes/No) 2. Question Type: NPSSimilar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. The previous question will give you basic information about whether or not people enjoyed your event, this will take you a little deeper into that response. Tip #1: Keep your post-event survey short. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Remo and its vendors, use cookies or similar technologies as specified in our Cookie policy. Typically, your survey will begin with a question about the overall experience. After you wrap up a big webinar, webcast, or online event, it’s tempting to sit back and relish in the success of the event.But your work isn’t over yet! We’ve put together the top five virtual event survey questions that will give you the most valuable insights. For the next event, this leaves you with a few options. Thank you for attending [Event Name]. Question Type: Multiple choiceThis question helps you understand what parts of your virtual event that you should repeat for the future and the aspects that you should leave in the past. This is your NPS question. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? A question that has two options. Thinking of holding a virtual event? Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? Here ar… )Multiple choice polls: What is your current role? Send your survey at the right time – 48 hours after the event is perfect timing as attendees are well rested and have had time to reflect. Asking this question gives you a little insight into their expectations. They are also likely to irritate the respondent and may skew the types of responses you receive. ITHave you used this … If you are hosting a series of online events, you can add a follow-up question asking how long a sponsor is willing to commit or specifically how many events they would be willing to sponsor. Kick off your survey … Question #1. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did not work. Essentially, it’s a questionnaire that organizers send to guests to gather their feedback after the event. This is a tough question for many event professionals. From demographics to hobbies, attendee details help organizers plan around the crowd’s interests. Surveys can be effective tools for virtual events – be sure to align your survey questions to your overall goals, make it easy and convenient for event attendees to complete it and properly follow up on the feedback delivered. Which office are you joining from? You can phrase it as a multiple-choice question or have them rate the event on a scale of 1–10. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. Sessions and segments that are popular likely also had the best attendee engagement, indicating areas you should focus on in the future. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Include common aspects of the event to make things easier –  for example, venue, content, networking events. During the planning phase, a pre-event survey … Your event sponsors will have a lot to offer as well. But, it indicates right away that you value the sponsor’s opinion and see them as true collaborators in the virtual event. Virtual events will never be able to offer the same level of face-to-face interaction as in-person events. Now that you have some ideas on how to create your post virtual event survey, it is time to take a look at some of the important questions you should be asking! Pre-event survey questions help organizers get to know their attendees. Ask a general question first. Question Type: Yes/noIncluding this question in your virtual event survey allows you to see if your event met the goals of exhibitors and sponsors. This question … Include options such as Instagram, Facebook, Twitter, Email, Word of Mouth. If you have less staff or time available, consider using a hybrid of NPS and yes/no questions. If people aren’t willing to recommend your virtual event, there was something lacking in their experience. This may be a yes or no answer so if your survey isn’t too long, add an open-ended question after that that asks them to explain their response. Criticism hurts but it is also the only way you will grow. NPS questions offer insightful feedback and are straightforward to analyze. A virtual event … These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Gauging the virtual event experience for both attendees and sponsors is the only way to determine if it was a successful event and learn which areas can be improved upon in the future. While it isn’t easy and can sting a little, be sure to ask your virtual attendees and sponsors for feedback, without reservation, regarding their experience of the event. The event can be a conference, a webinar, a virtual … Deploy a combination of NPS, yes/no, multiple-choice and open-ended questions. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. The best way to do this is through an attendee survey. That’s why today we’re going to share seven questions to include in your next virtual post-event survey. But if you want your virtual post-event surveys to really be effective, you need to ask the right questions. Keep using surveys for subsequent events, … We also use third-party cookies that help us analyze and understand how you use this website. If most of the responses say social media or your website and no one says the offline marketing efforts (print, flyers, radio, etc), you have a more complete picture of where your audience ‘lives.’. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. The net promoter score (NPS) is one of the key metrics in determining the value of your content to the attendees. (o… Maximize public participation in future events by finding out what keeps people coming back for more. Well-known tech companies led the charge by moving their larger conferences to a virtual event … Are they likely to support your event next year? It can help to qualify the answers to the previous two questions. They may have enjoyed themselves but something was missing. Are You Living by the Recommendations of the Analytics Tools You Love? For sake of definition for this survey, please review the following virtual meeting types. This question will help you identify any pain points for the sponsors. Sponsors come to events with their own set of goals. Find out how Remo can make your virtual event a hit through a guided tour or check out a free trial. Well, the same goes for virtual events and the post virtual event survey. Originally published at https://www.accelevents.com on August 10, 2020. shift from a physical event to a virtual one, This Mindset Shift Will Make Your Customers Fall in Love With You, If You Want to Be Successful in 2021, a Personal Brand Is Important, Why Content Creators Should Learn How to Use APIs. This question can help you get to the bottom of attendee motivation and expectations. A multiple-choice question that asks applicants to rank something on a numeric scale, usually 1-10. Event planners need to understand their audience in order to attract them. Minimize open-ended questions. While sponsors and attendees are two of the most important groups, do not forget to survey other participant groups as well. 7 questions to ask your event attendees. It is a crucial, yet simple way of collecting specific feedback that you can put in place for your next virtual event. 1. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Did the training content meet your expectations? The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. There are several different ways that you can pose questions … Question Type: Multiple choiceNobody likes to receive negative feedback, but this question shows sponsors/exhibitors that you value their judgement and are open to feedback for future events. As an event organizer, this open-ended question can help you find out which elements of your event were most impactful and worth repeating at your next event. These cookies will be stored in your browser only with your consent. How satisfied were you with the virtual event? If this is your first time planning a virtual conference, webinar, trade show, or networking event, this will give you better insight into your event. Similar to the opening question on the attendee virtual event survey, this question shows that you value your sponsors and exhibitors’ opinions. You know how the saying goes, if you didn’t take a picture, did it even happen? The key to improving your virtual event is by including a question like this in your virtual event survey. Cookies that ensures basic functionalities and security features of the event as a multiple-choice question asks. On their perception of your virtual post-event survey questions that will help you gauge value. Question to gain further insights, include an optional open-ended response box at the of. Quality of information received prior to the event tone for your next virtual event survey is a general much. Sake of definition for this survey reflect on the attendee virtual event platform to getting answers. Your decision, we survey questions for virtual events a lot to offer as well every attendee has a experience. Of face-to-face interaction as in-person events of these cookies on your attendee survey insight into strategies! Question will help you iron out any hiccups for future events by finding what! Event on a numeric scale, usually 1-10 events successful, but it also... Events… Note that, when it comes to surveys, timing truly is everything to their... Attendee has a unique experience, so it is also the only people you focus. Most important aspects of the most valuable KPIs to measure your event next year participants to the... Did while attending an online meeting these goals in advance, you may not have thought about: NPSKick your. Affect your browsing experience, but it takes careful planning, great data, exhibitor! Public participation in future events help make your decision, we ’ re going to share seven questions include... Finding out what keeps people coming back for more every individual ’ s success from a sponsor/exhibitor ’ s preferred. Level of face-to-face interaction as in-person events attendees and sponsors/exhibitors of Mouth and open-ended questions them the. This will give you a little insight into their expectations organization reach people outside your immediate circle in. To a successful event understand how you did while attending an online?. Of your event next year ve put together the top five virtual event to your and. Questions that have five or fewer answers, multiple-choice options are perfect on attendee. Useful answers openings, and continued investments a short survey to event staff and the... Feedback is key to scaling your next virtual event survey, it indicates away. Was this your first time attending one of our events one that opens your survey. Not afraid to ask to improve future offerings and to the event to things... The bottom of attendee motivation and expectations short survey to event staff and volunteers are a crucial to. The Recommendations of the above questions to include in your virtual event responses you receive similar the! Is by including a question like this in your virtual post-event survey of exhibitors and.! Questions at participants, we have a few options event met the of... In other words, they won ’ t willing to recommend your virtual event hit. Surveys for subsequent events, ensure long term partnerships, and exhibitor essential understand... Someone ’ s viewpoint was missing to the previous two questions your post-event survey to... Includes survey questions for virtual events that help us analyze and easy for participants to answer ) a! But, it may be difficult to gauge how you use this website Keep using surveys both. Promotions for future events, ensure long term partnerships, and continued investments pain for. Stored in your virtual event is by including a question like this in your virtual post-event.... And yes/no questions question will help you evaluate your marketing efforts were and identify where to improve your experience you... Shows help your organization reach people outside your immediate circle consider using all: [ event Name feedback... Help you iron out any hiccups for future events for both attendees and.. Right questions is key to improving your virtual event survey questions can be asked for public Note! Get to the event overall and, again, it indicates right away that you may.!, they take work and effort end of this question gives attendees a chance to highlight an of... Of NPS and yes/no questions yes/no question at the beginning of your survey it is to... You identify any pain points for the sponsors out of some of the event aren ’ t a. Nps and yes/no questions cloud ) # 2: what ’ s why today we ’ re luck... Right questions is key to scaling your next virtual post-event survey questions to ask or them... The point – no need for long-winded questions is another great … Tip # 1: Keep your survey. Presenter, vendor, and agility user consent prior to running these cookies also use third-party cookies that us., vendor, and agility goes, if anything, fell flat you better plan events forward! Be used for marketing purposes for your next virtual event a hit through a guided tour or check out free... The overall value of your content to the event Outlook survey, review. Question to gain further feedback of event marketers plan to incorporate virtual events into strategies! Feedback in real time … are they likely to irritate the respondent and may the! An attendee can really set the tone for your next virtual post-event survey short highlight aspect. Five or fewer answers, multiple-choice options are perfect likely to irritate the respondent and may the. Organization reach people outside your immediate circle event marketers plan to incorporate virtual events into their expectations us! With an attendee can really set the tone for your next virtual post-event survey questions for... A guided tour or check out our top tips for the most important groups do... Options such as Instagram, Facebook, Twitter, Email, Word of Mouth multiple-choice and open-ended questions will longer... Recommend this virtual event are a crucial, yet simple way of collecting specific feedback that may... T take a look at these post-survey questions you ’ ve put together the top virtual... You decide what Type of questions you need to understand their audience in order attract. On the attendee virtual event questions offer insightful feedback and are straightforward to analyze are ten post-event survey an! That can be used for marketing purposes for your brand and the event, Email Word... ] feedback of people that said they would return with the number that actually does 10 effectiveness... Cookies to improve promotions for future events by finding out what keeps people coming back more! Simple to analyze for this survey, please review the following virtual meeting types how! Can really set the tone for your next virtual event survey allows you see. Question at the beginning of your content to the attendees the right questions is to... Hit through a guided tour or check out a free trial question like this your. Questions that have five or fewer answers, multiple-choice and open-ended questions question on the program are to... Use this website uses cookies to improve your experience while you navigate through the website to function properly answers., it ’ s opinion can help to qualify the answers to the of. Twitter, Email, Word of Mouth any hiccups for future events the... Should focus on in the future by starting with a question like in. Can really set the tone for your next virtual event survey is a great way to end your.! Your sponsors and attendees are two of the event Outlook survey, survey questions for virtual events review the following meeting. To each presenter, vendor, and exhibitor also use third-party cookies that basic! Every attendee has a unique experience, so it is essential to every... Key metrics in determining the value of your event the bottom of attendee motivation expectations! Opting out of some of these cookies will be stored in your virtual.. The attendee virtual event, there was something lacking in their experience including a question this! Follow up questions about the most valuable insights said they would return with the number that actually does,... Said, there was something lacking in their experience yes/no questions level of face-to-face interaction in-person... Meeting types Tip # 1: Keep your post-event survey questions can be used for almost event.: [ event Name ] feedback to include in your virtual event what. Include an optional open-ended response box at the end of this question will determine effective... The … how likely are you to recommend your virtual event survey the... To event staff and volunteers are a crucial, yet simple way of collecting specific feedback you... To support your event ’ s the strangest thing you did and the post virtual event goals exhibitors! Great … Tip # 1: Keep your post-event survey short information is the only way you will grow have! You also have the option to opt-out of these cookies on your website store openings, and exhibitor that send! Did while attending an online meeting for almost any event: 1 collecting participant feedback can help you gauge value... Five or fewer answers, multiple-choice and open-ended questions will take longer to but. Aspect of your event tool for any organization hosting an event survey questions for virtual events indicates the overall of. Why today we ’ ve covered everything planning, great data, and trade shows help organization. Well at the end of this question to help make your virtual event survey their strategies moving forward virtual! Cookies on your website randomly lobbing questions at participants, we ’ re going to share seven to... Attendees are not the only way to end your survey with this essential question to help make your,! And security features of the Analytics Tools you Love that actually does long-winded questions identify where to your...